Recovery Support Specialist - Casual Resource Pool

Summary
POWER is establishing a Recovery Support Specialist Casual Status Resource Pool to provide flexible support across our client programs. Resource Pool team members are casual status and play a crucial role in ensuring continuity of services by filling schedule gaps, covering staff absences, and supporting program operations during high‑need periods. The Recovery Support Specialist, works as a member of the Treatment Team, provides recovery supportive services and on-site supervision for the POWER clients for all shifts, and is responsible for maintaining a therapeutic and safe environment that reflects POWER’s mission to be gender-responsive and trauma-informed.

What We Are Looking For
We are seeking dependable, mission‑driven individuals who can be available on short notice, communicate promptly when shifts become available, and step in confidently to support the needs of clients and the organization. This role is ideal for candidates who are highly reliable and thrive in a dynamic changing environment and value flexibility. 

Essential Duties & Responsibilities

• As a member of the treatment team, using a strength-based and trauma-informed approach, works collaboratively with the clients and other treatment team members (internal and external) to help support clients in their treatment and recovery.
• Functions autonomously and uses appropriate judgment in problem solving of day-to-day, as well as crisis situations, utilizing on-call clinical staff or supervisory support when appropriate.
• Facilitates and helps coordinate daily routine activities at POWER House (PH) during the course of the assigned shift in a way that provides consistency and support to clients to help them succeed.  This would include being knowledgeable of the daily schedule and being prepared to assist any external providers/volunteers providing groups/activities for the residents.
• Assists PH clients to understand and comply with PH expectations and assignments using a collaborative and strength-based approach.
• Provides verbal change of shift report to oncoming staff that includes new admissions, discharges, medication issues, and other relevant information to ensure continuity of care.
• Maintains daily written documentation of each client’s activities, attitude, behavior and progress in Shift Log and individual chart, if needed; and consistently reads log. Uses email communications as needed.
• Oversees and accurately records client self-administration of medication per policy. Communicates medication issues in a timely and effective manner to the treatment team.
• Monitors residents’ daily chores and works collaboratively with residents to strengthen their skills and ensure proper housekeeping standards are met.
• Conducts and records routine room and whole house inspections at least once per shift and addresses issues as needed.
• Provides transportation for residents to outside AA/NA meetings, doctor appointments, DPA office visits and other appointments as needed.
• Conducts random and as needed drug testing on clients per policy.
• Completes all documentation requirements.
• Complies with POWER policies, state, county and federal regulations and/or other applicable regulatory body standards. 

Minimum Requirements of the Role 

• High school diploma or GED.

• 1- 2 years' experience in a Recovery Support Specialist Role. 

• Valid PA Driver’s license and 5 years legal driving experience 
  Proof of car insurance and ability and clean motor vehicle record. 

• Act 33, Act 34 and Act 73 clearances required 

• Proficient IT user and ability to navigate Office 365 including Outlook, Word, and Excel. Experience with Electronic Medical Records and proficiency to learn and navigate POWER's EMR. 

• Certified Addiction Counselor and/or Certified Recovery Specialist preferred 
   

Skills and Competencies 

• Experience with women-centered treatment or with gender-responsive care preferred. 

• Effective interpersonal and engagement skills. 

• Strong Customer Service and communication skills 

• Strong organizational and time-management skills. 

• Knowledge of recovery support systems and 12-Step programs preferred.  

• Personal recovery experience is not required; however, personal lived experience candidates must have a minimum of 3 years of personal recovery to be considered. 

• Self-directed and flexible to meet operational needs and ability to manage multiple tasks. 

• Understand and support a trauma informed system of care. 

• Model and support clients and staff in health and wellness activities using healthy coping skills. 

• Support organization’s mission with a sensitivity of cultural diversity and workplace belonging. 

Key Expectation and Important Details: 

• Candidates will be available to fill open shifts on an as‑needed basis, including last‑minute schedule holes.
• This position will be eligible for a SET premium rate of pay.
• Candidates will provide coverage for regular staff vacations, planned absences, and unexpected staffing needs.
• Maintain open and timely communication with POWER’s scheduling team regarding availability and shift acceptance.
• Work a minimum number of shifts per scheduling period (determined by program requirements).
• Meet off‑shift expectations, which may include evenings, overnights, weekends, and holidays.

Working Conditions 

• Working in POWER’s various programs at the Swissvale, PA campus - fully on site. 

• Occasional driving the POWER agency van to transport clients. Requiring active license in good standing, and insurance. 

• Ability to walk up and down several flights of steps during each shift. 

• Ability to lift/carry packages, trays and supplies that weigh less than or equal to 20 pounds. 

• Ability to work all days/shifts including weekends. 

POWER is an equal opportunity for employer and provider. 
As a service provider and employer, POWER values equality of opportunity, human dignity, racial/ethnic and cultural diversity. Accordingly, POWER does not in engage in discrimination or harassment on the basis of race, color, religion, national origin, ancestry, citizenship status, gender, age, marital status, familial status, sexual orientation, physical or mental disability, veteran status, political affiliation, genetic code, or other factor protected by law.